We had a dropped ball last week. A snafu that was too important to overlook. A very important church-wide email didn’t get scheduled and consequently, when we realized the oversight…it was too late. And the direct result of the miss was lower sign-up than we anticipated.
Ever have this happen? Of course you do. We all do!
Here’s the question, though. “What do you do about it?”
I decided that we need to go back to our drawing board and actually orchestrate the way our events are planned. We’ve done a fair job up until now. But we need to take “remembering to do something” out of the equation. We need to move our process to the level of orchestration.
Full Disclosure: I was prompted to think this way by something I heard on this month’s Andy Stanley Leadership Podcast. I get a ton out of it. It’s a monthly podcast. It’s free. And it is really helpful.
Talking about how they do things at North Point, Andy hammered home the idea that great organizations “orchestrate and evaluate everything.” A great word. You can hear the podcast right here.
In the podcast Andy referenced an idea from Michael E. Gerber’s E-Myth Revisited about building successful organizations. Gerber wrote that orchestration is a key aspect to organizational success and is almost always overlooked.
What is orchestration? You can see the idea clearly in a well-run fast food operation. Every move is planned. Every operation is carefully thought out. Everything is documented in a manual. Gerber wrote that
“Orchestration is the elimination of discretion or choice at the operational level of the organization.” The E-Myth Revisited
Orchestrate and evaluate everything.
What do you think? Have a question? Want to argue? You can click here to jump into the conversation.