I’ve said many times “whatever you want to happen at the member level, will have to happen to the leader first.” I’ve also pointed out that life-change at the member begins with you. It would be crazy to expect things would happen to anyone else if they’re not happening to you and me. Right? See also, Life Change at the Member Level and Life-Change at the Member Level Begins with You.
So far so good?
Model What You Want to Happen
Here’s what I want to point out today. Even the way you want things to happen at the member level must begin with you. For example, if you want your coaches to have frequent personal interaction with your small group leaders and you want that interaction to be in person or on the phone (i.e., not an email and not a voicemail)…that’s how you need to interact with your coaches. If all you do is send a group email to your coaches you can hardly expect your coaches to interact by phone or in person.
You must model what you want to happen at the member level. If you communicate with your coaches with a group email, they will do the same with their leaders. And…shouldn’t you then expect your group leaders to touch base with their members by group email?
You must model what you want to happen at the member level. See also, 20 Frequently Asked Questions about Small Group Coaching.
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